returns policy

If you order the wrong product or change your mind, you can return it to us within 15 days. We ask only that you send the products back to us, at your own cost, unused and undamaged in the original packaging. Prior to sending please contact us via email to customerservice@shrinkstore.co.uk or telephone 020 8952 5262. We will arrange a credit, exchange or refund (subject to our terms and conditions).

We take great care to ensure our products reach our customers in good condition, but in the event that you

receive damaged or defective products, please notify us immediately upon receipt via email to customerservice@shrinkstore.co.uk or telephone 020 8952 5262, and following the return of the item, we will arrange a credit, exchange or refund (subject to our terms and conditions).
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